Company Name
Registered with Companies House: fmea.co.uk Ltd.
Registered Office
Oaks View, 8 The Fold, Child’s Ercall, Market Drayton, Shropshire, TF9 2EF.
Registration Numbers
Company No.: 6313689
VAT No.: GB916848586
D-U-N-S No.: 21-007-0519
Shareholders
Director: Mr. Gavin Robbins
Company Secretary: Mrs. K Robbins
Insurance:
Professional Indemnity: Hiscox
Policy No.: 9263531 (general professionals)
Address: Hiscox Insurance Company Limited,
1 Great St. Helens, London, EC3A 6HX.
General Terms & Conditions
1. Definitions and Interpretation
– “Company” refers to fmea.co.uk Ltd.
– “Client” refers to any individual or organisation purchasing services or software.
– “Services” include training, consultancy, and facilitation related to FMEA.
– “Software” refers to products sold as an agent of APIS Informationstechnologien GmbH.
2. Scope of Services
The Company provides FMEA-related training, consultancy, and facilitation, and acts as a sales agent for APIS software. Services are subject to availability and formal written agreement.
3. Bookings and Cancellations
3.1. Confirmed bookings require a valid Purchase Order (PO) from the Client.
3.2. The Client may not cancel or reschedule any confirmed date within 14 calendar days of the scheduled start date. Exceptions may be considered at the Company’s discretion.
3.3. Cancellations or changes with less than 14 days’ notice will be invoiced at 100% of the agreed daily rate.
3.4. Cancellations made between 15 and 30 calendar days before the scheduled start date will be charged at 50% of the agreed daily rate, unless the dates are successfully rebooked by another client.
3.5. Due to the specialist nature of the Services and limited booking availability, cancellations or reschedules with more than 30 days’ notice may still result in lost opportunity. If any non-refundable travel or accommodation costs have already been incurred by the Company prior to cancellation, these costs will be invoiced to the Client in full, regardless of the cancellation notice period. The Company typically books flexible travel and accommodation where practical to minimise risk, but where such costs are unavoidable, the Client agrees to reimburse the Company for these expenses and any unrecoverable loss of earnings.
4. Software Sales
4.1. The Company acts as a sales agent only; software licences are issued by APIS Informationstechnologien GmbH.
4.2. All sales are subject to APIS’ End User Licence Agreement (EULA).
4.3. Software licences are non-refundable once issued.
5. Fees and Payment Terms
5.1. Fees will be detailed in the offer letter or proposal and agreed in writing.
5.2. Acceptance of an offer constitutes acceptance of these Terms and Conditions, including payment terms.
5.3. Invoices are strictly payable within 30 days of issue unless otherwise agreed in writing.
5.4. The Company may require payment in advance for new client, international client or client that have a record of late payment.
5.5. Late payments will incur interest at 8% above the Bank of England base rate and an administrative charge of £70, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
6. Travel and Expenses
6.1. Where Services require travel, the Client will reimburse the Company for all reasonable travel-related expenses as outlined in the Travel Costs Policy.
6.2. These may include mileage at £0.66 per mile, hire cars, taxis, flights, hotels, meals, tolls, parking, and other legitimate costs.
6.3. A full copy of the Travel Costs Policy is available at www.fmea.co.uk/Travel_Costs_2025.pdf
7. Client Responsibilities
7.1. The Client must provide necessary access, facilities, and cooperation.
7.2. Delays caused by the Client may result in additional charges.
8. Intellectual Property
8.1. All training and consultancy materials remain the intellectual property of the Company unless otherwise agreed.
8.2. The Client may not reproduce or share materials without prior written consent.
8.3. Recording of online training sessions is strictly prohibited without prior written permission from the Company.
9. Confidentiality
9.1. Both parties agree to keep all confidential information private and not disclose it to third parties.
10. Limitation of Liability
10.1. The Company is not liable for indirect or consequential loss.
10.2. The Company’s liability is limited to the value of the services provided.
10.3. Nothing limits liability for death, personal injury, or fraud.
10.4. The content and ownership of the FMEA and related risk analysis data remains the sole property of the Client. The Company does not claim any rights over the resulting documentation produced during or following the facilitation of FMEA sessions.
11. Termination
11.1. Either party may terminate an agreement with 30 days’ notice in writing.
11.2. The Company may terminate immediately for non-payment or breach.
12. Force Majeure
The Company shall not be held liable for delays or failure to perform due to events beyond its control.
13. Governing Law
These Terms shall be governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.
Website Terms of Use
These terms of use govern your access to and use of the website located at www.fmea.co.uk (the “Website”), operated by fmea.co.uk Ltd (“we”, “us” or “our”). By using the Website, you accept and agree to comply with the following terms. If you do not agree with these terms, you must not use the Website.
1. About This Website
1.1. The Website provides information about fmea.co.uk Ltd, the services we offer (including FMEA consultancy, training, facilitation, and software sales as an authorised agent of APIS Informationstechnologien GmbH), and how to contact us.
1.2. The Website is intended to be purely informational and is not an e-commerce platform. No transactions, bookings, payments, or service orders are conducted through the Website.
2. Acceptable Use
2.1. You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of others, restrict or inhibit their use or enjoyment of the Website.
2.2. You must not misuse the Website by knowingly introducing viruses or other malicious material or attempting to gain unauthorised access to the server or any connected systems.
2.3. You agree not to use the Website:
- For any purpose that is unlawful or prohibited by these terms;
- To distribute any unlawful, defamatory, offensive or otherwise objectionable material;
- To engage in any data mining, data harvesting, or similar activity.
3. Intellectual Property
3.1. All content on the Website (including text, images, logos, layout, and design) is the property of fmea.co.uk Ltd or its licensors and is protected by copyright, trademark and other intellectual property laws.
3.2. You may view, download and print pages from the Website for your personal use only. You must not copy, reproduce, modify, republish, or distribute any part of the Website content without our express written permission.
4. Disclaimer
4.1. The Website content is provided “as is” and for general information purposes only. While we aim to keep the information up-to-date and accurate, we make no warranties or representations of any kind, express or implied, about the completeness, accuracy, reliability, or availability of the Website or its content.
4.2. The use of any information or materials on this Website is entirely at your own risk. It shall be your own responsibility to ensure that any services or information available through this Website meet your specific requirements.
5. Limitation of Liability
5.1. To the fullest extent permitted by law, fmea.co.uk Ltd excludes all liability for any loss or damage arising out of or in connection with your use of the Website.
5.2. This includes, without limitation, direct, indirect, incidental, punitive or consequential loss or damage, or any loss of data, income or profit arising out of the use of or inability to use the Website.
6. External Links
6.1. The Website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content or availability of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
7. Privacy and Cookies
7.1. Our use of personal data and cookies is governed by our Privacy & Cookies Policy, which you should read carefully before using the Website.
8. Changes to These Terms
8.1. We may revise these Website Terms of Use at any time by updating this page. Please check this page regularly to ensure you are aware of any changes.
9. Governing Law
9.1. These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.